FAQs

Do I need an account to place an order? 

An account is not needed to buy medical scrubs or any of our other products. However, we do recommend you join our newsletter/email list so you do not miss out on any specials or when new products are introduced.

Is there a minimum order?

There are no minimums required to place an order. CU offers healthcare uniforms online regardless if you are buying just for yourself or if you are looking to outfit a team of any size.

I want to order for a large team, how do I place the order and what do you provide?

Large orders can be placed online and if the items are blank, it is still a recommended option. However, if your order will also include in-house decoration, sizing boxes or set-up of a shopping portal, you will need to complete the Contact Us form or call us directly at 713-645-6383 so we can offer the personalized service required.

Do you have a store I can visit and try on?

Career Uniforms does not have a traditional store front and we encourage customers to buy our medical scrubs online. However, for customers who live in the Houston area, we do offer the option of coming to our offices so you may try on our selection of scrubs and medical lab coats. Walk-in customers are welcome Monday through Friday from 8:30 am to 5:00 pm and the physical address is 3800 Juniper Street, Houston TX 77087. Because we are not a true store front, we cannot guarantee someone will be available to assist you right away. For this reason, we strongly suggest calling ahead at 713-645-6383 to schedule a convenient time to visit with one of our staff members.

I see CU offers medical uniforms and accessories, but how can I order promotional items like custom apparel, mugs, lanyards, key chains, etc.?

CU offers the best option to buy nursing and healthcare uniforms online, but we also provide other uniforms and promotional items as well. We recommend you complete the Contact Us form or call us directly at 713-645-6383. This way, we can fully understand your needs and provide personalized service and options at the best price for you or your company.  

What if the scrub top, scrub pants or other items are out of stock?

A representative will contact you if the items are out of stock. We receive new shipments of professional scrubs and lab coats all the time and may need to place a backorder. We will also provide suggestions on alternative scrub options.

How long does it take to receive items? 

Blank (none decorated) items generally take 1 to 3 business days to process.This does not include transit time.

What does it mean when an item shows it is backordered? 

A backordered item is a scrub top or scrub pant that we generally carry in stock, but are waiting for new inventory to arrive. We will ship backorders to you as soon as new stock arrives or we can offer a suggested alternative.

How can I initiate a return or exchange?

Please contact cs@careeruniforms.com or call 713-645-6383 if a return or exchange is needed. CU does not offer returns or exchanges on any item that has been decorated either by us or anyone else. All returns or exchanges should be mailed to 3800 Juniper Street Houston TX 77087.

Where can I input any artwork or embroidery needed? 

Please complete the Contact Us form or call us directly at 713-645-6383 so we can assist you in supplying the necessary information needed for embroidery, heat transfers or UV printing.

How do I cancel my order or check the status of an order?

Please reach out to our customer service department at Cs@careeruniforms.com or call 713-645-6383.

How do the scrubs fit?

Our UltraSoft collection runs big when it indicates it is Unisex, and we recommend to size down if you are ordering for ladies. If it is a Ladies Style, we recommend ordering true to size.  

The WYND line of scrubs is more athletic and run small, but made of 6% spandex. They are designed to fit comfortably both as fitted or loose, depending on your preference. We recommend ordering true to size or up one size for fitted and one to two sized up for a loose fit.